ASATEC Co., Ltd. provides electrical engineering, electrical infrastructure, smart-grid, digital utility, IoT, monitoring, SCADA, automation, and related technology solutions for utilities, industries, infrastructure projects, commercial customers, government and public infrastructure, distribution networks, and smart-city projects.

Our services may involve technical project information, equipment information, operational information, and business contact information.

You should only provide information that is necessary for us to respond to your request.

This information may be used for security, analytics, troubleshooting, and improving our website.

ASATEC may use the information collected for legitimate business purposes, including:

• Responding to inquiries
• Preparing quotations and proposals
• Understanding project requirements
• Providing technical information
• Providing technical support
• Communicating with customers and business partners
• Managing projects and commercial relationships
• Providing products and services
• Improving our website and services
• Maintaining website security
• Preventing unauthorized activity or misuse
• Managing business operations
• Complying with applicable legal and regulatory requirements

Where you provide information for a specific purpose, we will generally use that information for that purpose or for a closely related legitimate business purpose.

Because ASATEC provides electrical engineering, smart-grid, digital utility, IoT, monitoring, SCADA, and infrastructure services, users may voluntarily provide technical or project-related information when contacting us.

Such information may include:

• Electrical system information
• Equipment specifications
• Distribution network information
• Transformer information
• Feeder information
• Project drawings
• Site information
• Monitoring requirements
• SCADA or automation requirements
• GIS or asset information
• Project schedules
• Technical documentation

ASATEC will use such information only as reasonably necessary to evaluate, design, quote, deliver, support, or discuss the requested products or services.

Users should not submit confidential, classified, security-sensitive, or restricted infrastructure information through a general website form unless ASATEC has specifically requested it through an appropriate secure channel.

ASATEC may use analytics or similar technologies to understand how visitors use our website.

Analytics information may include:

• Number of visitors
• Pages viewed
• Traffic sources
• Device and browser information
• General geographic information
• Time spent on the website
• Website interaction and performance information

Analytics information is generally used in aggregated or statistical form to improve our website and services.

ASATEC does not sell or rent your personal information.

We may disclose information where reasonably necessary to:

• Authorized ASATEC employees and representatives
• Technology and hosting providers
• Website and IT service providers
• Professional advisers
• Contractors or service providers supporting our business
• Business partners involved in fulfilling your request
• Government authorities or regulators where required by law

Where third parties process information on behalf of ASATEC, we expect them to use the information only for authorized purposes and to apply appropriate security measures.

If you contact ASATEC, we may use the contact information you provide to communicate with you regarding:

• Product inquiries
• Quotations
• Technical requirements
• Project discussions
• Meetings
• Project updates
• Technical support
• Services
• Business partnerships

If we send non-essential marketing communications, you may request that we stop sending them.

ASATEC takes reasonable measures to protect information against unauthorized access, use, disclosure, alteration, loss, or destruction.

Security measures may include appropriate technical, organizational, and administrative controls. However, no website, internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

For this reason, please do not submit highly confidential or security-sensitive information through ordinary website forms or unsecured communications.

ASATEC may retain personal and business information for as long as reasonably necessary for legitimate business purposes, including:

• Responding to inquiries
• Preparing quotations
• Managing customer relationships
• Delivering projects
• Providing technical support
• Maintaining business records
• Meeting contractual obligations
• Resolving disputes
• Complying with legal or regulatory requirements

When information is no longer reasonably required, ASATEC may delete, anonymize, or securely dispose of it.

The ASATEC website may contain links to websites operated by third parties, including manufacturers, technology partners, suppliers, service providers, or other organizations. ASATEC does not control and is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

ASATEC is based in Cambodia and may use third-party technology, hosting, cloud, analytics, communication, or other service providers that process information in Cambodia or other countries.

Where information is processed outside Cambodia, ASATEC will take reasonable steps to ensure that appropriate safeguards are applied, subject to applicable laws and contractual requirements.

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request information about how your information is being used

To submit a privacy request, please contact ASATEC using the contact information below. We may request reasonable information to verify your identity before processing certain requests.

The ASATEC website is primarily intended for businesses, professionals, organizations, customers, partners, and other users of our electrical engineering and technology services.

ASATEC does not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to ASATEC, please contact us so that we can review the situation and take appropriate action.

ASATEC recognizes that customers and partners may provide commercially sensitive or technically confidential information.

Information received through business relationships will be handled in accordance with applicable contractual obligations and legitimate business requirements.

Where a project requires additional confidentiality protections, ASATEC may enter into appropriate confidentiality or non-disclosure agreements with the relevant parties.

ASATEC may update this Privacy Policy from time to time to reflect changes in:

• Our website
• Products and services
• Business operations
• Technology
• Security practices
• Legal or regulatory requirements

When we make changes, we will update the Last Updated date at the top of this page.

We encourage users to review this Privacy Policy periodically.

If you have questions regarding this Privacy Policy, personal information, or our privacy practices, please contact us:

ASATEC Co., Ltd.

ASATEC Co., Ltd.

Email

info@asatecs.com

Telephone

+855 86 838 839

Technical Support

+855 86 506 888

Location

Phnom Penh, Cambodia

Website

https://www.asatecs.com/

By using the ASATEC website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website.